Articles, Blog

Mouse 🖱️ Doesn’t Work on a Computer or Laptop 💻 with Windows 10, 8 or 7

November 8, 2019


Hello everybody! In this video, I’m going to show you what
to do if your mouse suddenly stops working. How to find out what caused this problem – the
mouse, the computer or the settings of your operating system – and how to
solve it. When you face such a problem, don’t give
way to despair: quite often, this is something you can fix absolutely on your own. However, most people would take a mouse to
a computer repair shop, or just buy a new one without trying to find out why it doesn’t
work properly any longer. So if your mouse stops working suddenly, don’t
hurry to buy a new device: watch this video first to see what can be done to put things
right. So, let’s begin In fact, there are not too many reasons why
a computer mouse should get out of order, and just a few important things to consider. First of all, the type of this device: mechanical,
optical, wired or wireless, and the interface it uses to connect to your computer. The first step is to disconnect the mouse
from the corresponding port on your computer, and then plug it back. If it doesn’t help, restart the computer. The situation depends largely on the interface
the mouse is using: most computers recognize a USB mouse instantly and make changes to
their configurations, but with PS/2 mice, restarting is a must. In most cases, this simple trick can fix the
issue. If the mouse doesn’t work after restarting,
try connecting it to another laptop or PC to check if they can recognize it. If the mouse works properly with another computer,
then there must be a problem with the USB port. Find another device – such as a flash drive
– and check if it works with the USB port in question. Tyr connecting the mouse to a different port. Here’s an important piece of advice. Some keyboards feature additional USB ports,
and naturally, people can’t resist the temptation of plugging their mice right there. Unfortunately, too often these ports perform
miserably, so It’s always a better idea to plug such USB device into a port in the
back panel of the system unit. If the mouse and the USB port seem fine, let’s
move on. Low battery
With wireless mice, one of the most widespread troubles is the battery inside that may get
too low. If you have this kind of mice, try replacing
the battery. Also, have a closer look at the battery – sometimes
it can be covered with white fluff corrosion. If this is what you see, the corroded battery
may leak and damage the contacts inside the mouse. In that case, all you can do is to replace
the old mouse with a new one. Ports
If you have a mouse plugged into a PS/2 port, try connecting it to a USB port with a special
adapter, if you have one. Also, examine the plug of such mouse: PS/2
contains several thin pins, which can be bent easily if you’re not careful enough. If a pin is bent, try to fix it; if it’s
impossible or the pin is broken, there’s no other option but to buy a new mouse. There are also adapters that make it possible
to use a USB mouse with a PS/2 port, so you can try one to plug your USB mouse into a
PS/2 port. This way, you can save a few USB ports for
other devices. A mouse element (wheel or button) is out of
order Another widespread problem is of mechanical
nature – a broken button. This button helps to send the pressure signal
to the microchip. There’s little sense in soldering it – just
buy a new mouse instead. Also, buttons or wheel may not work or work
sporadically because of dust, junk and fluff that accumulate inside the mouse over time. That’s when cleaning pure and simple will
fix the problem. Take the mouse apart and clean it. The cursor moves but freezes sometimes, moves
slowly or shakes Another problem that happens so often is freezing
– when a mouse stops moving while a window is opened, closed or minimized. Here’s why it usually happens. A frozen app
Try opening the Task Manager with the key shortcut Ctrl+Shift+Esc to see if there are
any apps that don’t respond. To end such a task, use the Tab key to switch
to the list of tasks, and the arrow keys to select the one you need. Now press the key shortcut Shift+F10 or a
special key. Select “End task” and press Enter. Also, a mouse can freeze when a CD/DVD is
inserted into the optical disk drive, or when a hard disk is connected. Try ejecting the CD / DVD from the drive,
and the mouse will wake up immediately. Talking of hard disks, if a mouse (or even
the entire computer) freezes when you try to open a folder or file, this is clearly
the first sign of hard disk issues. If you are a happy owner of a gaming mouse
dotted with extra buttons, you should know they usually come supplied with drivers which
need to be installed, while proceeding without such drivers may cause performance issues. Also, a mouse may behave unpredictably due
to the wrong settings. If you have a new mouse, or you’re using
a freshly installed Windows, I recommend checking its settings in the first place. Change mouse settings
To do it, open Control Panel. Press the key shortcut Win+R and type the
command “control.” Use Tab, Enter and arrow keys to open the
section Hardware and sound / Devices and printers. Now select your mouse and press the key shortcut
Shift+F10 or this key (for laptops with multimedia keyboards, use the combination Shift+Fn+F10). In the list that appears, select “Mouse
settings.” Then switch to the tab “Pointer options”
and use the following settings: Pointer speed: set it as you think fit;
Also, I recommend checking the box for enhanced pointer precision;
and disabling pointer trails. You may leave other settings as they are. In addition, check the tabs “Wheel” and
“Buttons” to configure the mouse for your needs. Here’s an important piece of advice. If you have a laptop, open the touchpad settings
– on my device, it’s ELAN section. The matter is that the touchpad settings may
have options enabled that decide when a USB mouse is enabled or disabled. For example, if the touchpad is enabled, the
mouse will be turned off, and vice versa. Sometimes, a mouse may stop working as if
frozen, and then it comes alive again. Most often, it happens in either of the two
cases: Problems with the cable or the connector. If there is poor contact in one of these places,
the mouse may seem to connect and disconnect at its own will. This problem can only be eliminated by purchasing
a new mouse, as it’s unlikely that you would take the trouble of soldering the cable. Windows troubleshoot wizard
Many users tend to underestimate the integrated Windows troubleshooter, but there are cases
when it can help you solve the problem in a quick and easy way. For starters, open Control panel (Win+R → Control). Use the Tab key and arrow keys to open the
section Hardware and sound / Devices and Printers Select the mouse and press Shift+F10, then
select “Troubleshoot.” It starts the wizard to help you fix the problem. A driver conflict or failure
Drivers are among the usual suspects when a mouse doesn’t work. They may get damaged by a virus, or the operating
system may have installed a wrong driver by default. Open the Device Manager. To do it, press the key shortcut Win+R and
type the following command: devmgmt.msc. In the Device Manager, check the tab “Mice
and other pointing devices” to see if there are any devices with a yellow exclamatory
mark. If everything is OK, I recommend updating
the mouse driver: to do it, use the TAB key and arrow keys on your keyboard to select
the mouse, then press Shift+F10 and select “Update driver.” By the way, if you are using a wireless mouse,
check the Bluetooth driver and try reinstalling it as well. After all, make sure the Bluetooth adapter
is turned on (jokes aside – yes, some guys do forget this part). In Windows 10, do it by opening Start/Settings,
choosing “Devices” and checking the “Bluetooth” section. Here’s a switch to turn Bluetooth on or
off. Check your PC for viruses
Finally, the last thing that might have caused the problem is viruses. Not only can they infect and corrupt your
files, format hard disks, steal personal data, but also block access to certain devices,
damage drivers and so on. That is why, another consequence of a virus
attack might be problems with your good old mouse. In our channel, there is a good video on how
to find and remove any kind of virus, and you can find the link in the description. That’s all for now! I hope this video was useful for you. Remember to click the Like button and subscribe
to our channel. Push the bell button to receive notifications
and never miss new videos. Leave comments to ask questions and share
your opinion. Thank you for watching. Good luck.

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1 Comment

  • Reply Hetman Recovery November 8, 2019 at 3:19 pm

    👍 Watch what to do if your mouse suddenly stops working!!! Click Like button and subscribe to Hetman Software channel! We will be glad to answer any questions in comments!

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