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Computer Tech Lessons : How to Restore an HP Computer to Factory Settings

August 14, 2019

Hi my name is Dave Andrews and today I’m going
to show you how to restore an HP computer to factory settings. I have here an HP laptop
and I’m going to boot it up and while it is booting I am going to press the F 11 key which
will launch the system restore that is built into the laptop. It gives you instructions
at the bottom of the laptop while it is booting so once I see a screen I am going to press
F11 and that is going to take me to the system recovery that is built into the laptop. It
looks like it is loading Windows but it is actually loading sort of a subset of Windows
that is the system restore capabilities. So here we have the HP Recovery manager that
is built into my laptop. Basically it is going to tell me that I can use this program to
recovery my laptop to its original factory condition and what you need to keep in mind
is that this is going to completely erase your hard drive so if you have any files or
important information, pictures or whatever this will actually delete all of that and
you are going to get your laptop just as it was when you opened the box so let’s click
next and it is going to ask you would you like to launch system restore. If you say
yes here and you click next it is going to begin the HP system of restoring your desktop.
There is no other Windows that you are going to get or anything like that. It is going
to begin wiping away your computer and you are basically going to get a new factory image
once it is done. It might take between 45 minutes to an hour to complete. My name is
Dave Andrews and I have just showed you how to restore an HP Computer to the factory setting.

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  • Reply Alphfirm July 14, 2013 at 1:37 pm

    Buy a mac

  • Reply Alphfirm July 14, 2013 at 1:38 pm

    Just buy a mac if it does

  • Reply Alphfirm July 14, 2013 at 1:40 pm

    Nah, Its better to buy a mac

  • Reply Captin Cup July 14, 2013 at 1:42 pm

    Mac sucks man.

  • Reply Zpexx Gustafsson July 15, 2013 at 12:00 pm

    i think its working

  • Reply cooleyhighvids July 16, 2013 at 11:46 pm


  • Reply billy house July 23, 2013 at 2:38 am

    fuck apple

  • Reply Mychannel18 July 25, 2013 at 2:20 pm

    Thanks I hope it works exactly the same. 🙂

  • Reply Michael Porter August 9, 2013 at 4:48 pm

    That's dude gReat help your awesome

  • Reply Martinez Ministries August 10, 2013 at 12:46 am

    THANKS !

  • Reply ĎÈVÏŁ ìŇ ťhə Đãrķ666 August 14, 2013 at 11:46 am

    i have HP , everything was fair until i reinstalled windows 7 , by replacing my factory installed windows vista. now f11 do not have any power to run a factory recovery, if i press f 11 , it doesn't do anything and my system start with windows 7.. i am fed up how can i switched back to windows vista, help me please

  • Reply Brick Wall August 19, 2013 at 2:58 am


  • Reply 40attk0rsps August 19, 2013 at 9:12 pm

    what can i do if my screen is frozen or stuck at the loading screen where it says f11 and such?

  • Reply charlesrosaly August 21, 2013 at 2:53 pm

    Thank you Dave!

  • Reply Archduke Alessio Galvunum August 23, 2013 at 3:30 am

    only helpful video THANK YOU !

  • Reply War Machine August 24, 2013 at 8:11 am

    hello…. a friend of mine has a HP laptop and for some reason everything on it went to french and we cannot figure out how to fix this problem… I just tried the system restore but it came across a problem of some sort but i was not able to read it because i do not speak french…can you help?

  • Reply War Machine August 24, 2013 at 8:12 am

    will a system restore even work for this issue???

  • Reply CaitlinMcevoy August 25, 2013 at 12:34 am

    scott gills try an type in language into the search bar at. the startt

  • Reply 904Gorilla August 25, 2013 at 4:30 pm

    If f11 isn't working press esc button at the top left corner of your keyboard. Then press f11 for the system restore options.

  • Reply santos Rivera September 5, 2013 at 4:19 am

    Thank you friend

  • Reply Aiman Issa September 6, 2013 at 1:47 am

    F11 won't work with me help

  • Reply nathanieal demerest September 8, 2013 at 4:25 pm

    thanky you dave

  • Reply Abraham Zamora September 14, 2013 at 4:40 pm

    what do i do when its says restoree symstem files and settings do click cancel or exit or how does symstem restore work

  • Reply Abraham Zamora September 14, 2013 at 4:51 pm


  • Reply Nico Ceja September 16, 2013 at 11:57 pm

    This was helpful, thanks

  • Reply lyonsmomma10 September 22, 2013 at 1:20 am

    while turning on the laptop I pressed f11 and it still goes to log on.

  • Reply Smokeyzekat October 10, 2013 at 4:47 pm

    My user password will not let me log in? Is there anyway I can get in to my computer without completing the system wipe?

  • Reply Nery Lujan October 12, 2013 at 7:10 pm

    It tell me error 100a

  • Reply jermayne williams October 15, 2013 at 3:13 am

    Yes. Look into ghost cds or making a bios ghost disk, you will need another pc

  • Reply Smokeyzekat October 15, 2013 at 4:00 pm

    I done a system wipe in the end:-( luckily I backed up all important doc's and pictures last month. Thanks for your reply all the same.

  • Reply Daniel Mejia October 30, 2013 at 5:53 pm


  • Reply tashidagrt October 30, 2013 at 11:19 pm

    F11 doesn't work man

  • Reply tashidagrt October 30, 2013 at 11:35 pm

    I clicked esc and the menu pop up and then I clicked system recovery and it still takes me to log in screen

  • Reply emerino1978 December 10, 2013 at 4:57 pm

    In my case when i do the system restore from the HP RECOVERY MANAGER all i got is a ERROR 1002.
    How can i solve this problem?
    Please help.


  • Reply PlemonatosXalkederos December 14, 2013 at 12:03 pm

    Ι am doing the process but it stays in 1.15 situation. I mean a wait up to 30 minutes but it doesn't proceed to the next step. What can i do for that?

  • Reply Elijah George January 7, 2014 at 8:32 pm

    I have an older DV 1000, will this work for that as well?

  • Reply 360Clash-Gaming January 22, 2014 at 8:04 pm

    Would Microsoft Office be delete ?

  • Reply Nasnous February 8, 2014 at 11:58 am


  • Reply Arsenalminecraft2 February 15, 2014 at 6:40 pm

    Load of rubbish it doesn't work for my hp probook 6540b

  • Reply Nesti Gee March 14, 2014 at 4:07 am

    why is it that every guy that does tutorials on eHow looks weird/creepy as fuck? 

    my god he put me to sleep 

  • Reply Vidigo1996 March 16, 2014 at 11:05 pm

    There's no f11 option on mine

  • Reply kradraven2004 March 31, 2014 at 5:18 am

    is there any other method? coz i try to press (F11) continues but it doesn't work..

  • Reply Screaming Dean April 30, 2014 at 12:05 am

    I bought a new hard drive disk for my HP computer a long time ago. Can I still follow the instructions you've given in this video with the new hard drive?

  • Reply Tay Ken May 7, 2014 at 12:17 pm

    Please help on my HP dv6-2130tx.
    Wanted to do a factory reset but my screen lcd is badly damage and I cant see.
    I have been connecting through hdmi and still available to use on TV only after booting to e welcome/ choosing users page.
    I bought it as a second hand laptop nd I dont have the recovery disc. Please advise anybody. Thanks a million if theres any help! !

  • Reply DeAndre Mitchell June 23, 2014 at 1:19 am

    Doesn't work for hp 2000.

  • Reply anita taylor October 21, 2014 at 1:55 am

    it Does Not restore your Operating System, in my case Windows Vista— so I cancelled the process… don't call it recovery if you Loose your Operating system

  • Reply خواطر مبعثرة November 3, 2014 at 5:26 pm

    How Expert: Dave Andrews as  , when I type Alabtop HPpavilon dv 6000 pressing the F11 key does not work when the plant usually

  • Reply Ismael lopez November 13, 2014 at 7:11 pm

    I boot up the computer, press the "F11" key while it is booting up and i don't get nothing like you do I get a message on a black screen saying        

    BOOTMGR is missing
    Press Ctrl+Alt+Del to restart

    Is there anyone out there that could help me fix this computer

  • Reply Bob Soup November 21, 2014 at 6:52 pm

    Thats why i just took the ram + HDrive out of the HP and put it all in my new laptop and it's no where near HP-crap set – up ,weven trying to get a lost password on a vista machine is nut's ,the amount of video's of bad comments are all true. I run windows – 7 not windows – 8 metro rubbish as it's all opening right up but Firefox and some Linux keeps my servers tip-top…Get rid g70HP

  • Reply manav shinh December 16, 2014 at 6:40 am

    f11 is for mute options
    i have hp 650 laptop intel inside processor

  • Reply Catalina Rendon December 24, 2014 at 9:46 pm

    Se demora mucho en cargar o sino se queda pegado y no carga más

  • Reply Kendrick Productions January 21, 2015 at 11:20 am

    Can you help me with administration password for hp dm3-1020ea product VJ388EA disabled code 86049298 thanks

  • Reply Debbie Ray January 21, 2015 at 2:50 pm

    how do i get my password to work havnt used my computer in about 3 months cant get the password to work

  • Reply Ella Banks January 25, 2015 at 12:32 am

    Didnt work!!!

  • Reply 4 Elements Productions January 31, 2015 at 6:02 am

    What if f11 doesn't work?

  • Reply Joseph Walter March 22, 2015 at 1:43 am

    If F11 doesn't work. Try F8 repetitively and then select repair at the top.

  • Reply Noah Elliott April 11, 2015 at 6:32 am

    Why does it beep at me lol

  • Reply Rose deNegri June 3, 2015 at 6:48 pm

    Thus appears to just system restore to a previous point. I need to restore to factory settings

  • Reply D'Andre Manigo June 29, 2015 at 6:48 pm

    Thank you. There were additional steps that you missed but I filled in the blanks. Thanks for getting me started. My memory was pretty low and I am not ready to buy another computer and a tablet can't do everything.

  • Reply Rhenzoom August 5, 2015 at 8:38 pm

    That face… "I hate my job and i really dont wanna do this" lol

  • Reply Schneider truck Kaluhiokalani August 11, 2015 at 2:47 pm

    thanks pali!

  • Reply D 101 D !! September 18, 2015 at 9:36 pm

    Shows error100a !! 🙁 a clear video of how it should work though.

  • Reply MERSALSA October 3, 2015 at 4:38 pm

    I don't think it's working T^T I suck with computers. help please. I pushed F11 but nothing happened… I suck with computersssss

  • Reply Emmett Slaughter October 28, 2015 at 6:07 am

    can you restore the hp back to factory settings if you forgot the password or the computers not accepting your password. also can you restore the hp to factory settings if the keyboards input has been switch to another language if not how to you get the keyboard back into its original language?

  • Reply Nick Pullin October 29, 2015 at 1:02 am

    Thanks Dave! Super helpful video

  • Reply Ash Hsissen November 28, 2015 at 6:54 pm


  • Reply Dreamoutloud 103 December 16, 2015 at 5:44 am

    thank you so much it worked

  • Reply the RIDESHARE show December 28, 2015 at 5:49 pm

    That was easy…. Thanks!

  • Reply The Layman December 30, 2015 at 10:49 am

    I have  HP Pavillion 6500 and what you say here doesn't happen. The recovery Manager does not appear. Please advise

  • Reply Ryan Docherty January 17, 2016 at 2:43 pm

    Using F11 doesn't work what should I do?

  • Reply Carlos Gonzales February 4, 2016 at 1:00 am

    the message I get is that it request password after I hit f11 key. you show if everything works smooth. Help!

  • Reply ZAWA - February 23, 2016 at 8:20 am

    Mine powers on but stops right befor the login page no matter if I restored it or na

  • Reply Eddie Fiscaro May 21, 2016 at 1:38 pm

    restore computer back to facctory

  • Reply Maimuna Jallow June 1, 2016 at 1:50 am

    nigga scary as fuck when he turned around

  • Reply Puzzledrev June 20, 2016 at 6:26 pm

    F11 does not work on my computer

  • Reply crazed baker July 7, 2016 at 9:10 pm

    thank you this really helped

  • Reply Gay People Are Gay July 17, 2016 at 5:39 pm

    Didn't work for me

  • Reply Bobbie Henne July 27, 2016 at 6:25 am

    it wont let me restore it back to computer back to factor settings

  • Reply Tv S November 13, 2016 at 9:45 pm

    If your computer has upgraded to Windows 10, you got nothing. Save your stuff, wipe the drive, get a Dell factory disc and go for it. Microsoft screwed you.

  • Reply QuAd Gaming December 22, 2016 at 11:17 pm

    my recover disc is gone what should I do

  • Reply J APK January 9, 2017 at 1:31 am

    fuck you and your f11 shit

  • Reply team 20 March 3, 2017 at 3:02 am


  • Reply team 20 March 3, 2017 at 3:03 am

    no way it's hard

  • Reply Katie Byrd May 15, 2017 at 1:04 am

    this is not working with my hp laptop….help!

  • Reply ZERO COOL June 7, 2017 at 5:55 pm


  • Reply Ximena Rivas July 23, 2017 at 8:15 pm

    this worked for my HP Pavilion 20 desktop. Thank you so much!

  • Reply cam83093 October 8, 2017 at 10:06 pm

    If this is just restoring your computer to an earlier point, and you need to restore to actual factory settings, when it asks you if you want to use Microsoft System Restore, select no and Next. There should then be a question (I think it was the next one, or maybe a few away) that actually asks you if you want to restore to factory settings. Click yes on that one. This worked for me

  • Reply EelPaste Cage January 7, 2018 at 9:44 pm

    0:01 Hi…

  • Reply Taylor Tabeling February 19, 2018 at 1:22 am

    Perfect thank you!

  • Reply Business Reliance March 23, 2018 at 10:36 pm

    I id this but did not have internet to do updates now computer will not even boot up

  • Reply MiMi SeeYou September 15, 2018 at 11:06 pm

    Thanks Dave! Most people are super frustrated by the time we are willing to master reset. Thanks for being informative, concise, and straight to the point.

  • Reply TheNightcoreMaker October 3, 2018 at 4:50 am

    f11 aand f dont do crap

  • Reply Mrs stan How November 10, 2018 at 5:24 pm

    This dude looks like he touches kids as a side job

  • Reply Jianne November 18, 2018 at 7:36 pm

    Will this roll my OS back to windows 10 originally? The OS that came with my Laptop was Win 10, but I reformatted it to 7..I want my Win 10 back. Is that possible?

  • Reply The Root Of All Games December 8, 2018 at 7:24 pm

    You didn’t show me shit Dave Andrews

  • Reply Snowboots December 15, 2018 at 8:23 pm

    for me i have a very old HP vp17 computer and it wont really work and if anyone can help then please tell me 🙂

  • Reply Roza December 20, 2018 at 1:55 pm

    You didn't do anything for me waste of time

  • Reply collesse December 26, 2018 at 8:03 pm

    Who’s watching in 2018? dang 9 years ago..

  • Reply Jessica Lane January 22, 2019 at 10:04 pm

    Lmao that opening tho😂

  • Reply 442 Recruiting January 29, 2019 at 6:39 pm

    I have an HP 620 windows 7 and this doesn't work at all

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